Coupa Travel was implemented later in Phase II. How We HelpedĬrossCountry Consulting led the 16-week Coupa implementation of Procurement, Expense, and Payments in Phase I. Today, Entrata uses Coupa as the centralized intake point for all procurement, expense, travel, and invoice activity, supporting 250+ buyers globally.

Parkin, in collaboration with Entrata CFO Mark Hansen and Purchasing Manager Chris Smith, partnered with CrossCountry Consulting on a two-phased Coupa implementation and Amazon Business punchout to further centralize, automate, and scale procurement at Entrata with key focuses on people, process, and technology. This project would occur simultaneously with Parkin establishing new policies and processes in support of a new, enduring procurement function. Coupa’s seamless integration to Entrata’s ERP made the decision simple. Jeremy Parkin, onboarded as Entrata’s new Procurement Director and founding member of the procurement organization, performed an assessment of several spend management applications and ultimately selected Coupa for Contracts, Procurement, Invoices, and Payments. There was no easy way to create purchase orders or electronically transmit to vendors. Prior to Coupa, approvals and purchases at Entrata were recorded via email. Lacking a formal procurement function, Entrata set out on a course to make strategic hires, stand up a procurement function, and implement Coupa in record time. Entrata, a provider of cloud-based property management software that brings all property management websites, accounting, utilities, and other information into one unified platform, was rapidly expanding and looking to establish controls, compliance, and spend visibility around purchasing.

Coupa procurement tool